Terms of Service

Welcome to fillcalendar.io. These Terms of Service govern your access to and use of our website, forms, booking pages, offers, marketing materials, communications, and services. By visiting our website, submitting a form, booking a call, requesting information, or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About fillcalendar.io

fillcalendar.io provides business-to-business marketing services for local service businesses. Our services may include website and landing page strategy, paid advertising, local SEO, CRM setup, lead tracking, follow-up automation, AI receptionist systems, reporting, and related customer acquisition support.

2. Eligibility

Our website and services are intended for business users who are at least 18 years old. By using our website or submitting information to us, you represent that you are authorized to act on behalf of yourself or the business you represent.

3. No Guaranteed Results

Marketing results vary based on many factors, including your market, offer, pricing, competition, reputation, sales process, response speed, budget, and operational capacity. We do not guarantee specific revenue, profit, lead volume, booked jobs, closed sales, rankings, or advertising outcomes unless stated in a separate written agreement signed by both parties.

Any examples, projections, case studies, estimates, or performance references shown on our website are for informational purposes only and should not be interpreted as a promise of future results.

4. Founding Partner or Promotional Offers

From time to time, fillcalendar.io may offer limited promotional programs, pilot programs, founding partner offers, discounts, or performance-based offers. These offers may be limited by availability, business type, service area, budget, qualification criteria, or internal approval.

Submitting an application does not guarantee acceptance. We reserve the right to accept, decline, modify, or discontinue any promotional offer at any time.

5. Client Responsibilities

To receive the best results from our services, clients may be required to provide timely access, information, approvals, business details, advertising budgets, images, branding assets, service details, login credentials, calendar availability, CRM access, and other materials needed to perform the work.

You are responsible for answering calls, responding to leads, honoring appointments, providing accurate pricing, delivering your services professionally, and following up with prospects. We are not responsible for lost opportunities caused by missed calls, poor sales process, delayed responses, unavailable crews, inaccurate information, or failure to follow recommendations.

6. Advertising Spend and Third-Party Costs

Unless otherwise stated in writing, advertising spend, software subscriptions, domain purchases, hosting, CRM fees, call tracking, SMS charges, email tools, creative assets, and other third-party costs are separate from any agency fees.

You are responsible for paying third-party platforms directly or reimbursing us if we pay third-party costs on your behalf.

7. Payments, Fees, and Refunds

Any fees, setup costs, retainers, performance fees, or recurring charges will be described in a separate proposal, invoice, checkout page, or written agreement.

Unless otherwise stated in writing, payments are non-refundable once work has begun. If a refund policy, guarantee, or performance condition applies to a specific offer, it must be clearly stated in writing for that offer.

8. Intellectual Property

All website content, designs, copy, frameworks, templates, strategies, systems, processes, reports, videos, graphics, and materials created by fillcalendar.io remain our intellectual property unless ownership transfer is specifically stated in a written agreement.

You may not copy, resell, license, distribute, publish, or use our materials to create competing services without our written permission.

9. Client Materials and Permissions

You represent that any logos, images, videos, testimonials, customer reviews, website content, business information, or other materials you provide to us are accurate and that you have the rights necessary for us to use them.

You grant fillcalendar.io permission to use these materials to provide services, build campaigns, create websites, run ads, produce reports, and complete related marketing work.

10. Portfolio and Case Study Rights

Unless otherwise agreed in writing, you allow fillcalendar.io to reference your business name, logo, website, campaign examples, and general results in our portfolio, case studies, sales materials, or marketing content.

We will not intentionally disclose confidential financial information, private business data, or sensitive client information without permission.

11. Website, CRM, and Account Access

If we build or configure websites, landing pages, CRM systems, automations, tracking tools, or advertising accounts, access and ownership details may depend on the platform used and the terms of your specific agreement.

We are not responsible for outages, downtime, data loss, policy changes, or technical issues caused by third-party platforms such as hosting providers, advertising platforms, CRM systems, analytics tools, payment processors, or communication providers.

12. Acceptable Use

You agree not to use our website, materials, or services to:

• Violate any law, regulation, advertising policy, or platform rule.
• Submit false, misleading, harmful, or unauthorized information.
• Copy, scrape, resell, or exploit our content or systems.
• Interfere with the security or operation of our website or services.
• Use our services for spam, fraud, illegal activity, or deceptive marketing.

13. Third-Party Services

Our website and services may rely on third-party tools such as GoHighLevel, Google, Meta, Stripe, hosting providers, analytics tools, call tracking platforms, email services, SMS providers, and calendar software.

Your use of third-party platforms may be subject to their own terms, privacy policies, fees, and rules. We are not responsible for the actions, errors, downtime, billing practices, or policy decisions of third-party providers.

14. Advertising Platform Policies

Advertising platforms may reject, restrict, suspend, or modify campaigns for reasons outside of our control. We do not guarantee approval by Google, Meta, or any other platform.

You are responsible for ensuring that your business, licenses, claims, offers, pricing, guarantees, and service descriptions comply with applicable laws and advertising rules.

15. Confidentiality

Each party may receive confidential information from the other. Both parties agree to use reasonable care to protect confidential information and not disclose it to unauthorized third parties except as needed to perform services, comply with law, or enforce these Terms.

16. Disclaimer of Warranties

Our website, materials, and services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted operation.

17. Limitation of Liability

To the fullest extent permitted by law, fillcalendar.io will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost revenue, lost profits, lost leads, lost opportunities, business interruption, data loss, or advertising account issues.

Our total liability for any claim related to the website or services will not exceed the amount you paid to fillcalendar.io for the specific service giving rise to the claim during the three months before the claim arose.

18. Indemnification

You agree to defend, indemnify, and hold harmless fillcalendar.io, its owners, team members, contractors, and partners from claims, damages, losses, liabilities, costs, or expenses arising from your business, your materials, your violation of these Terms, your violation of law, your advertising claims, or your use of our services.

19. Termination

We may suspend or terminate access to our website, offers, or services if you violate these Terms, fail to pay required fees, misuse our materials, provide false information, or engage in behavior that harms our business, team, clients, systems, or reputation.

20. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date above. Continued use of our website or services after updates are posted means you accept the revised Terms.

21. Governing Law

These Terms are governed by the laws of the State of Virginia, without regard to conflict of law principles, unless another jurisdiction is required by applicable law or stated in a separate written agreement.

22. Contact Information

For questions about these Terms, contact us at:

Email: hello@fillcalendar.io
Website: fillcalendar.io